luxury sector is undergoing a digital transformation. The major constraints in the sector's logistics are related to security , the fight against counterfeiting , and the requirements of the AGEC .
Luxury players must respond to the demands of an increasingly discerning clientele; the premium customer experience is evolving and must be of high quality .
Therefore, the supply chain becomes a key element in satisfying customers in terms of quality , speed and safety .
Thus, the needs of the luxury sector are shifting towards securing logistical flows, offering a guarantee of traceability throughout the chain.
Luxury brands operate on a just-in-time basis and in close collaboration with various stakeholders in the supply chain to meet the demands of speed , transparency , and security . This allows them to limit their inventory levels.
They have a constant need to be able to control information in real time , in connection with the stakeholders in order to be able to manage the supply process as accurately as possible.
Major luxury traceability and ethical sourcing criteria precious materials in order to meet customer and regulatory requirements.
e-SCM Solutions is a collaborative platform that connects all actors in the supply chain, thus streamlining the exchange of information available in real time.
Whether internally or externally, the brand will have a 360° view of the supply process, allowing it to monitor and readjust its flows using management indicators.
The brand will thus have broad visibility over its entire Supply Chain process: order, production, quality, shipping, delivery, traceability and will thus be able to obtain better profitability of operational services.
There are many advantages for a luxury brand to use a supply chain management platform.
Strengthen collaboration with all stakeholders and be able to track all decisions.
Being able to adapt to production or transport constraints through an agile organization and increase responsiveness. Guaranteeing commitments regarding manufacturing and delivery deadlines.
Gaining a comprehensive view of the entire process and improving product traceability is key. The digital product passport allows brands to communicate essential product information to their customers throughout the product's lifecycle. This will facilitate the implementation of a circular economy model for the product's second life.
Organize the delivery of products in conjunction with logistics providers with increased visibility, enabling the reduction of delivery times.
The digitalization of the Supply Chain will therefore have a direct impact on the performance and security of end-to-end processes in the chain, which will also improve the quality of service .
The brand will be able to meet the increasingly stringent demands of the luxury sector for security and speed , while maintaining control over quality and product traceability
With e-SCM, all product data can be used to populate a Digital Product Passport and demonstrate to the consumer the brand's commitment to its promises.
Supply chain management with e-SCM strengthens the traceability of operations to improve company performance and meet the obligation of transparency on CSR commitments.
