It's been a year and a half since our user club was created. Since then, 5 workshops have been held on various topics: Packing list, Transport, document management, version upgrades, production indicators…
With over 150 participants in total, we are delighted with the momentum generated by these collaborative workspaces. Our clients are committed to sharing their feedback on using the solution, best practices, and key areas they would like to see improved.
We remain attentive and offer them concrete solutions when it is beneficial for the entire e-SCM community.
A survey was conducted among users of the e-SCM solution, including suppliers in 2024. We specifically asked them what they thought of e-SCM.
For them,
e-SCM allows them to:
In September 2024, e-SCM Solutions organized a customer day in Saint-Jean-de-Luz, bringing together numerous users and partners of the platform. This day provided an opportunity to review our latest news, the product roadmap, new features of the solution, and to explore customer feedback.
The event was marked by strong engagement from participants, who were able to exchange ideas on the challenges of supply chain management and discuss the solutions offered by the e-SCM platform. Users had the opportunity to share their experiences, express their needs, and collectively identify best practices to enhance the productivity and efficiency of their operations.
Among the highlights of the day, the presentations of the new features of version 13 of the platform generated considerable interest.
e-SCM Solutions has introduced significant improvements:
These developments illustrate e-SCM Solutions' commitment to providing practical and effective tools to optimize its customers' supply chain.
Throughout the day , our clients representing brands such as AIGLE, RIP CURL, PETIT BATEAU, CHANTELLE, and BELLEROSE were able to share their experiences. Several users spoke about how the e-SCM solution has transformed their approach to supply chain management.
The testimonials highlighted the platform's tangible benefits, such as reduced delivery times and increased visibility across all operations. These discussions brought to light a variety of use cases, demonstrating the platform's versatility in meeting specific needs.
The shared moments of the e-SCM Solutions User Club are always a resounding success, offering a friendly, dynamic, and enriching environment for discussions on current challenges in the fashion and luxury supply chain. The workshops and customer day are essential for building strong relationships with our community, better understanding its challenges, and adapting the solutions offered to its evolving needs.
We thank all our customers for their presence and contributions, which enrich the e-SCM Solutions community. In 2025, e-SCM Solutions will continue to develop and refine its services, always in close collaboration with its users to remain at the forefront of innovation in upstream supply chain management.
