
Faced with the increasing complexity of supplier exchanges and the need for agile management, the Chantelle Group has undertaken an ambitious digital transformation of its upstream Supply Chain.
With the e-SCM platform, the objective was clear: to make data reliable, to streamline collaboration with partners and to centralize information for quick and shared decision-making.
This structuring project addresses different objectives: strategic, focusing on the overall management of flows; organizational, aiming to harmonize internal practices; and operational, centered on field efficiency.
• Improve order visibility and tracking
• Optimize coordination with suppliers
• Increase the reliability of deliveries
• Gaining productivity in workflow processing
"Thanks to e-SCM, we have visibility on every order, every stage of production. Before, we had to send several emails, now everything is centralized."
Teclaire Ndzie, Supply Chain Coordinator, Trading