CASE STUDY - Chantelle & e-SCM Solutions 

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CONTEXT

The inner workings of a well-tuned supply chain

Faced with the increasing complexity of supplier exchanges and the need for agile management, the Chantelle Group has undertaken an ambitious digital transformation of its upstream Supply Chain.

 

With the e-SCM platform, the objective was clear: to make data reliable, to streamline collaboration with partners and to centralize information for quick and shared decision-making.

 

This structuring project addresses different objectives: strategic, focusing on the overall management of flows; organizational, aiming to harmonize internal practices; and operational, centered on field efficiency.

CHALLENGES

The stakes of the project for Chantelle

Improve order visibility and tracking

Optimize coordination with suppliers

Increase the reliability of deliveries

Gaining productivity in workflow processing

CHANTELLE'S WORD

"Thanks to e-SCM, we have visibility on every order, every stage of production. Before, we had to send several emails, now everything is centralized."

Teclaire Ndzie, Supply Chain Coordinator, Trading

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