CASE STUDY - Chantelle & e-SCM Solutions 

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CONTEXT

The ins and outs of a well-adjusted supply chain

Faced with the growing complexity of supplier exchanges and the need for agile management, the Chantelle Group has undertaken an ambitious digital transformation of its upstream Supply Chain.

 

With the e-SCM platform, the objective was clear: to make data more reliable, streamline collaboration with partners and centralize information for rapid, shared decision-making.

 

This structuring project meets different objectives: strategic around the overall management of flows, organizational aiming at the harmonization of internal practices, operational focused on field efficiency.

CHALLENGES

The challenges of the project for Chantelle

Improve order visibility and tracking

Optimize coordination with suppliers

Increase delivery reliability

Increase productivity in flow processing

CHANTELLE'S WORD

"Thanks to e-SCM, we have visibility into every order and every stage of production. Before, we had to send multiple emails; now everything is centralized."

Teclaire Ndzie, Supply Chain Trading Coordinator

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