Feedback - Chantelle & e-SCM Solutions

CONTEXT

Chantelle optimizes its upstream supply chain thanks to e-SCM

In a context where the complexity of supplier exchanges continues to grow, the Chantelle Group , a lingerie specialist, has chosen to undertake an ambitious digital transformation of its upstream Supply Chain .

The objective: to gain agility, make data more reliable and optimize collaboration with partners.

To meet this challenge, Chantelle deployed the e-SCM , an innovative solution which centralizes information and facilitates the overall management of flows.

CHALLENGES

Clear challenges: traceability, collaboration and performance

Before e-SCM, order tracking still relied on dispersed tools: Excel, emails, supplier calls, etc. This system generated a lack of traceability and coordination difficulties.

"What we were looking for was end-to-end visibility of our flows. We needed a tool that was collaborative and real-time, to make the data reliable." Jean-Michel Delperie, Supply & Logistics Director

The deployment of e-SCM has made it possible to structure information, centralize data, and make exchanges more reliable. Thanks to seamless integration with the existing information system, the tool offers a single, secure repository that is accessible to all stakeholders.

THE CHANTELLE TEAM'S TESTIMONY

Discover the excerpts from the testimonies

Jean-Michel Delperie, Supply & Logistics Director, Chantelle Group

Téclaire, Supply Chain Trading Coordinator, Chantelle Group

Marta PIJEWSKA, Central Planning Manager, Chantelle Group

“Thanks to e-SCM’s automated reporting, we have reliable, real-time data. This makes it easier to anticipate cash outflows and manage inventory in transit.” – Marta Pijewska, Central Planning Manager

“We needed a collaborative, real-time tool to make the data more reliable and obtain end-to-end visibility of our flows.”
– Jean-Michel Delperie, Supply & Logistics Director

"With e-SCM, we track every order and every production step. Everything is centralized, whereas before we had to send multiple emails."
– Teclaire Ndzie, Supply Chain Trading Coordinator