Feedback - Chantelle & e-SCM Solutions

CONTEXT

Chantelle optimizes its upstream supply chain thanks to e-SCM

In a context where the complexity of supplier exchanges continues to grow, the Chantelle Group, a lingerie specialist, has chosen to undertake an ambitious digital transformation of its upstream Supply Chain.

The goal: to gain agility, improve data reliability and optimize collaboration with partners.

To meet this challenge, Chantelle deployed the e-SCM, an innovative solution that centralizes information and facilitates the overall management of flows.

CHALLENGES

Clear objectives: traceability, collaboration and performance

Before e-SCM, order tracking still relied on scattered tools: Excel, emails, supplier calls… This system generated a lack of traceability and coordination difficulties.

“What we were looking for was end-to-end visibility of our flows. We needed a collaborative, real-time tool to ensure data reliability.” Jean-Michel Delperie, Supply & Logistics Director

The deployment of e-SCM has enabled the structuring of information, the centralization of data, and the improvement of communication reliability. Thanks to seamless integration with the existing information system, the tool provides a single, secure repository accessible to all stakeholders.

TESTIMONY FROM THE CHANTELLE TEAM

Discover excerpts from the testimonies

Jean-Michel Delperie, Supply & Logistics Director, Chantelle Group

Téclaire, Supply Chain Coordinator, Chantelle Group

Marta PIJEWSKA, Central Planning Manager, Chantelle Group

“Thanks to e-SCM’s automated reporting, we have reliable, real-time data. This makes it easier to anticipate cash outflows and manage inventory in transit.” – Marta Pijewska, Central Planning Manager

"We needed a collaborative, real-time tool to ensure data reliability and gain end-to-end visibility into our flows."
– Jean-Michel Delperie, Supply & Logistics Director

"With e-SCM, we track every order and every stage of production. Everything is centralized, whereas before we had to send multiple emails."
– Teclaire Ndzie, Supply Chain Coordinator, Trading