Faced with the growing complexity of supplier exchanges and the need for agile management, the Chantelle Group has undertaken an ambitious digital transformation of its upstream Supply Chain.
With the e-SCM platform, the objective was clear: to make data more reliable, streamline collaboration with partners and centralize information for rapid, shared decision-making.
This structuring project meets different objectives: strategic around the overall management of flows, organizational aiming at the harmonization of internal practices, operational focused on field efficiency.
• Improve order visibility and tracking
• Optimize coordination with suppliers
• Increase delivery reliability
• Increase productivity in flow processing
« Thanks to e-SCM, we have visibility into every order and every stage of production. Before, we had to send multiple emails; now everything is centralized. »
Teclaire Ndzie, Supply Chain Coordinator